Funeral care in Kepong since 2008
One call is enough.只需一通电话，其余由我们安排。
Transfer, the wake, the rites and every permit, arranged for families across the Klang Valley. You will see every cost in writing before anything is decided.
Answered by a person, day and night, including public holidays.
If someone has just passed
You do not need to work anything out yet.
您现在不需要做任何决定。Tell us where your family member is. These are the only steps that matter in the first hours.
- Call our careline first. We stay on the line and tell you what happens next.
- We contact the nearest police station for the report a home passing needs, and arrange a doctor to confirm.
- We arrive within 90 minutes anywhere in Kuala Lumpur and Selangor, and transfer your family member with care.
Please have these ready
- MyKad of the departed
- MyKad of the next of kin
- Confirmation of death from the hospital or doctor
We handle the rest: registering the death with JPN, the death certificate, and the burial or cremation permit.
Your written quotation
Every cost, before you decide.
每一项费用，事先列明。Six questions, the same ones we would ask at our table. Take your time; you can go back.
In short: a complete funeral service with Serenity Bereavement Care in Kepong, Kuala Lumpur usually costs between RM 8,800 and RM 24,000, depending on the number of wake days, the hall, the casket and the rites. Crematorium, cemetery and columbarium fees are charged at cost. The careline 03-6272 1188 is answered 24 hours a day.
The wake, day by day
What the three days hold.
三天守灵的安排Day 1第一天
Bringing them home
- Transfer from home or hospital
- Embalming, dressing and care
- Encoffining with the family present
- The hall opens in the evening; first prayers
Day 2第二天
Family and friends
- Relatives and friends visit through the day
- Prayers morning and evening
- The condolence book and envelopes are kept for you
- Reception for guests
Day 3第三天
The farewell
- Final rites and the last viewing
- Procession to the crematorium or cemetery
- Cremation or burial
- We accompany the family throughout
After之后
In the weeks that follow
- Collection of ashes, usually the next day
- Seventh-day prayers, if your family observes them
- Columbarium placement and visits
- We remain a phone call away
This is the usual shape of a Buddhist or Taoist wake. Christian, Hindu and free-thinker services follow their own order, and we plan each one with your family and your church or temple.
Memorial halls
Three quiet halls in Kepong Baru.
三间灵堂Each hall is private and air-conditioned, with a family rest room for the nights of the wake and parking at the door. Visit before you choose.
Orchid Hall
Seats 50For close family and friends
Lily Hall
Seats 100Our most asked-for hall, garden-side entrance
Garden Hall
Seats 180For large gatherings and full rites
Who will be with you
Three generations, one undertaking.
The Loh family has cared for bereaved families in Kepong since our grandfather's time. Today a team of eighteen answers the careline, prepares the halls and stands beside families through every night of the wake.
- Since
- 2008
- On our team
- 18
- Memorial halls
- 3
- Careline
- 24 hours
For every faith
Buddhist, Taoist, Christian, Hindu and free-thinker services are arranged in full, with the right ceremonial team and liaison with your temple, church or priest.
For Muslim families, we respectfully refer you to trusted pengurusan jenazah partners, at no charge, and stay on hand if you need help with anything else.
Pre-planning
Some things are easier decided calmly.
Many families speak to us long before anything has happened. A pre-planned arrangement records your wishes, the rites, the hall, the resting place, so your family is spared a hundred decisions on their hardest day.
Costs are settled at today's terms, with instalments if you prefer. It is a conversation, not a commitment, and we will not follow up unless you ask us to.
The parlour
Jalan Ambong, Kepong Baru.
甲洞新村
- Careline, 24 hours
- 03-6272 1188
- 011-2345 5512
- care@serenitycare.my
- Parlour
- 12, Jalan Ambong 3, Kepong Baru, 52100 Kuala Lumpur
- Visiting
- Open every day. Halls can be visited by appointment.